Online apparel stores work differently than purchasing something directly from mycorporategear.com (e.g. an embroidered jacket). Online apparel stores houses specific companies and their teams’ authorized work attire that is customized according to the company’s needs.
With this being the case, 99% of the time company’s request that orders are sent directly to the company’s address for distribution.
All customer items are individually packaged with a copy of their order visible so that it can be easily identified by the company for distribution.
My Corporate Gear is not responsible for orders lost once they leave our building, and will not replace lost product that occurred after orders have been delivered.
If you order is missing, you may contact My Corporate Gear to determine that it was indeed sent and received by your company, but we will be unable to track your package from there.
All items orders done through the online store are produced AFTER a store has closed. Production time is typically 10 business days.